What types of AC units do you install?

Wall type, Ceiling type, Cassette type, FCU (Fan Coil Unit), and AHU (Air Handling Unit) for residential homes, offices, shops, and factories.

What other appliances do you service?

Washing machines, dryers, and water heaters — all major brands and models covered.

How do I reschedule an appointment?

For residential customers: at least 1 day advance notice. For corporate or project clients: at least 7 days notice required.

What is your warranty policy?

90 days guarantee on all workmanship after installation. After this period we can liaise with the brand to investigate abnormal appliance behavior.

Which provinces do you cover?

Most areas of Thailand. Verify your location via our LINE OA channel before booking.

Can you handle multiple AC types in one building?

Yes. Wall type and Ceiling type can be handled simultaneously. For Cassette type, a site survey is required first to evaluate the air pipe system.

How can I follow up or make a complaint?

Contact us via LINE OA, email at contact@sdcl.co.th, or call our hotline at 096-789-8971.

Privacy Policy | Powershop by Sivadon Logistics

Effective date: 1 January 2025 · Last updated: 27 April 2026

1. About Us

Sivadon Logistics Co., Ltd., operating as Powershop(“we”, “our”, “us”), is registered in Thailand (450/2 Boonyasathit Building, 2nd Floor, Rama III Road, Bangkok 10120). We provide appliance sales, installation, and HVAC maintenance services.

2. Information We Collect

We collect personal data that you provide to us directly, including:

Full name
Phone number
Email address
Service requests and messages submitted through our contact form

We also collect technical data automatically, such as your IP address, browser type, and pages visited, via cookies and server logs.

3. How We Use Your Information

We use your personal data to:

Respond to service inquiries and schedule appointments
Process and fulfil service requests
Send confirmations, updates, and service-related communications
Improve our website and service quality
Comply with legal obligations under Thai law

4. Legal Basis for Processing

We process your personal data on the following legal bases under Thailand's Personal Data Protection Act (PDPA) B.E. 2562:

Contract performance — to respond to and fulfil your service requests
Legitimate interests — to improve our services and communicate relevant updates
Legal obligation — to comply with Thai laws and regulations
Consent — for marketing communications, where you have opted in

5. Sharing Your Information

We do not sell your personal data. We may share it with trusted service providers acting on our behalf (e.g., technicians, CRM software providers) who are bound by confidentiality obligations. We may also disclose data where required by Thai law or court order.

6. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal requirements, typically no longer than 3 years from your last interaction with us unless a longer period is required by law.

7. Your Rights

Under Thailand's PDPA, you have the right to access, correct, delete, restrict processing of, and object to the use of your personal data. You also have the right to data portability and to withdraw consent at any time. To exercise these rights, contact us at contact@sdcl.co.th.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Contact Us

For privacy-related queries or to exercise your rights, contact Sivadon Logistics Co., Ltd. at:

450/2 Boonyasathit Building, 2nd Floor, Rama III Road, Bangkok 10120

Email: contact@sdcl.co.th

Phone: 096-789-8971